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Privacy Policy

At Vitalize, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our gut health app and services.

1. Information We Collect

Health and Wellness Data

  • Food intake information you provide through our AI logging system
  • Symptom tracking and wellness check-ins
  • Digestive health patterns and responses
  • Energy levels and mood indicators
  • Personal health goals and preferences

Account Information

  • Email address and account credentials
  • Profile information (age, dietary preferences, health conditions)
  • App usage patterns and preferences

Technical Data

  • Device information and operating system
  • App performance and crash reports
  • Anonymous usage analytics

2. How We Use Your Information

  • Personalized Health Insights: Analyze your food and symptom data to provide personalized gut health recommendations
  • AI-Powered Analysis: Use machine learning to identify patterns and correlations in your health data
  • Progress Tracking: Generate health scores and progress reports to track your wellness journey
  • App Improvement: Enhance our AI algorithms and user experience based on anonymized usage data
  • Communication: Send important updates about your health insights and app features
  • Support: Provide customer support and technical assistance

3. Data Protection and Security

Your health data security is our top priority. We implement industry-standard security measures:

  • Encryption: All data is encrypted in transit and at rest using AES-256 encryption
  • Access Control: Strict access controls ensure only authorized personnel can access your data
  • Data Minimization: We only collect and process data necessary for our services
  • Regular Audits: Security assessments and vulnerability testing are conducted regularly
  • GDPR Compliance: We adhere to European data protection standards

4. Data Sharing and Third Parties

We do not sell your personal health data. We may share limited, anonymized data in the following circumstances:

  • Service Providers: Trusted third-party services that help us operate our app (cloud hosting, analytics)
  • Research: Anonymized, aggregated data for gut health research (with your explicit consent)
  • Legal Requirements: When required by law or to protect our rights and safety

5. Your Privacy Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Export your data in a common format
  • Withdrawal: Withdraw consent for data processing at any time
  • Objection: Object to certain types of data processing

6. Data Retention

We retain your personal data only as long as necessary to provide our services and comply with legal obligations. Health data is typically retained for up to 7 years after account deletion, unless you specifically request immediate deletion. Anonymous, aggregated data may be retained indefinitely for research and service improvement purposes.

7. Children's Privacy

Vitalize is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. International Data Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions, to protect your data when transferred internationally.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through the app or by email. Your continued use of Vitalize after such modifications constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@vitalize-app.com
Address: Vitalize GmbH, [Your Address], Germany
Data Protection Officer: dpo@vitalize-app.com

Last updated: September 2024